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Health Charities

Macmillan Cancer

Macmillan Cancer Support
One in three of us will get cancer and it’s the toughest thing most of us will ever face. If you’ve been diagnosed with cancer, or a loved one has, you’ll want a team of people in your corner supporting you every step of the way. Macmillan provide practical, medical and financial support and push for better cancer care.

Marie Curie Cancer Care

Marie Curie Cancer Care is a UK charity dedicated to the care of people with terminal cancer and other illnesses. Over the financial year 2010/11, we reached a total of 31,799 patients

Youth Health Talk

YouthHealthTalk
Youthhealthtalk enables young people, their family and friends, and professionals such as doctors and teachers to understand young people's experiences of health, illness and life in general. The website feature real-life accounts of issues such as effect on work and education, social life and relationships, consulting health professionals and treatment.

Patient Rights & Responsibilities

You will be treated with respect and as a partner in your care. Being a partner means you too have responsibilities. We will:

  • Ensure our patients have 24 hour access to medical advice
  • Aim for you to have access to a suitably qualified health professional within 48 hours of your initial contact during surgery hours, or in an urgent case, the same day
  • Work in partnership with you to achieve the best medical care possible
  • Involve you and listen to your opinions and views in all aspects of your medical care

The prevention of disease, illness and injury is a primary concern. The medical staff will advise and inform you of the steps you can take to promote good health and a healthy lifestyle.

We would respectfully ask that you:

  • Let us know if you intend to cancel an appointment or are running late
  • Treat staff with courtesy and respect. Reception staff may have to ask some personal questions to assist us in providing you with the best service 
  • Inform the practice staff of any alteration in your circumstances, such as change of surname, address or telephone number. Please ensure we have your correct telephone number even if it is ex-directory.

As patients you are responsible for your own health and that of any dependants. It is important that you adhere to information and advice given to you by health professionals and co-operate with the practice in endeavouring to keep you healthy. In the very rare event of a patient being violent or threateningly abusive to staff or other people in the surgery, we may call the police and we may ask the Health Board to remove such patients from our list.

 
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